Customs and Cultures of Children and Young People Pocket Book
Everyone entering the foster care system should have a positive experience, whether this be children or employees. Both groups of people should feel safe to express cultures and their identity without fear of being discriminated against.
All individuals that interact with the foster care system should have the expectation that they will be treated with the upmost respect. It is important that carers within this system are able to understand the positive impact of being culturally aware.
This pocketbook gives insight into the importance of being culturally aware. With such a diverse wealth of culture in the UK, it is important to understand what it means to be culturally aware, the different customs of some religious groups, and how positive interactions with these groups should look like.
We hope that this resource helps carers to raise their awareness, knowledge and understanding around supporting culturally diverse individuals within their organisations.
Contents
Foreword
Introduction
Equality of Opportunity
Cultural Awareness
Legislation
Tips for Staff and Managers working with a diverse range of Customers
Tips for effective working and engagement
Arranging meetings
Callers to the office
Visiting in the Office
What Can Managers Do?
When planning events...
Customer services ...
When recruiting...
What Can Individuals Do?
Examples of how staff can value different cultures:
Price: £10
