Public Sector Equality Duty Training

Practical Public Sector Equality Duty training covering the Equality Act 2010, due regard, equality analysis, decision-making, evidence, engagement and inclusive public services.

Public sector colleagues discussing equality and inclusive decision-making

Public Sector Equality Duty Training

The Public Sector Equality Duty is about making equality part of good public-sector decision-making. This practical course helps delegates understand what the duty requires, when equality considerations should inform decisions and how evidence, engagement and thoughtful analysis can support fairer policies, employment practices and public services.

Understanding the Public Sector Equality Duty

The Public Sector Equality Duty, commonly known as the PSED, forms part of the Equality Act 2010.

It requires public authorities, and other organisations exercising public functions in relevant circumstances, to have due regard to specified equality considerations when carrying out their work.

The course moves beyond simply knowing that the duty exists. Delegates examine what having due regard can mean in everyday decision-making and how equality can be considered at an appropriate stage rather than added retrospectively.

The Three Aims of the Duty

When exercising their functions, organisations covered by the general duty must have due regard to the need to:

  • eliminate discrimination, harassment, victimisation and other conduct prohibited by the Equality Act;
  • advance equality of opportunity between people who share a relevant protected characteristic and those who do not;
  • foster good relations between people who share a relevant protected characteristic and those who do not.

Due Regard — Not a Tick-Box Exercise

The PSED does not simply require an organisation to complete a particular form. The important issue is whether equality considerations have genuinely informed the decision-making process. Good records and equality analysis can help demonstrate that thinking, but the quality and timing of the consideration matter.

What Does Due Regard Mean in Practice?

Delegates explore how equality considerations can be proportionate to the nature and significance of the decision being made.

A major service redesign affecting thousands of residents may require substantial evidence, engagement and analysis. A routine operational decision may require a different level of consideration.

The course helps staff develop the judgement needed to recognise when equality implications require closer examination.

Equality Should Be Considered Early

Equality considerations are more useful when they inform the development of a proposal rather than being considered only after a preferred decision has effectively been made.

Delegates consider how early analysis can identify barriers, unintended consequences and alternative approaches while there is still an opportunity to influence the outcome.

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Who Should Attend?

This course is suitable for local authorities, NHS organisations, education providers, emergency services, government bodies, housing organisations and other organisations carrying out public functions.

It is particularly useful for senior leaders, managers, policy teams, HR professionals, commissioners, service managers, equality leads, project teams, governance professionals and staff involved in significant organisational decisions.

Consider

Identify relevant equality implications before decisions are finalised.

Evidence

Use appropriate data, engagement and other evidence to inform understanding.

Decide

Make informed decisions and record relevant equality considerations.

Advancing Equality of Opportunity

Advancing equality of opportunity involves more than treating everybody identically.

The Equality Act identifies considerations including removing or minimising disadvantages, taking steps to meet different needs and encouraging participation where participation is disproportionately low.

Delegates explore how these principles can influence service design, employment, consultation, communication and organisational priorities.

Fostering Good Relations

The duty also includes having due regard to the need to foster good relations.

This includes tackling prejudice and promoting understanding. Delegates consider how this may connect with community engagement, organisational culture, communication and public-service delivery.

Using Evidence Effectively

Good equality decision-making requires organisations to understand who may be affected and what those effects could be.

Relevant evidence might include workforce or service data, research, complaints, consultation, community engagement, employee feedback, previous equality analysis and the experiences of people affected by a proposal.

Delegates also consider what to do when information is incomplete rather than assuming that an absence of data means an absence of inequality.

Engagement and Lived Experience

Quantitative data cannot always explain why a difference exists or how a proposed change may affect people.

Engagement can provide valuable insight, particularly when people with relevant lived experience can identify barriers that may not be obvious to decision-makers.

The course considers how engagement can be meaningful and proportionate rather than tokenistic.

Equality Impact Assessment

Many organisations use Equality Impact Assessments or similar equality analysis processes to structure their consideration of equality implications.

An EIA can be a valuable decision-making tool, but completing a template does not by itself establish good equality practice.

Delegates explore how analysis can identify potential positive and negative effects, consider mitigating action, document relevant evidence and support informed decisions.

Policy and Service Design

Service Change

A service is redesigned to reduce costs and increase digital access.

Who might benefit, who could face additional barriers and what evidence should decision-makers consider?

Policy Change

A seemingly neutral policy produces different consequences for particular groups.

How should those effects be investigated and taken into account?

Budget Decision

A proposed saving changes the availability of a public service.

What equality information should be available before the decision is made?

Employment and Workforce Decisions

The PSED is relevant not only to external services but also to public-sector employment functions.

Delegates consider how equality information can inform recruitment, progression, workforce policies, organisational change and other employment decisions.

Procurement and Commissioning

Public bodies increasingly deliver services through contractors, commissioned organisations and partnerships.

Delegates consider where equality needs to be addressed during specification, procurement, commissioning, contract management and evaluation, while recognising that the precise legal responsibilities depend on the function and arrangements involved.

Decision-Making and Accountability

Senior decision-makers should be provided with sufficient relevant information to understand significant equality implications.

Delegates explore how reports, recommendations and governance processes can communicate equality considerations clearly rather than burying them within lengthy documents or presenting unsupported assurances that there is "no impact".

A Better Question

Instead of asking only, "Have we completed the equality section?", organisations can ask: "What do we know about the equality implications of this decision, what do we not yet know, and how has that influenced what we are proposing?"

Common PSED Pitfalls

Weak Practice

  • Considering equality only after the decision
  • Assuming no complaint means no disadvantage
  • Using generic statements without evidence
  • Treating an EIA form as the entire duty
  • Assuming all protected groups experience the same issues
  • Failing to revisit equality implications when proposals change

Stronger Practice

  • Considering equality during development
  • Using relevant quantitative and qualitative evidence
  • Engaging appropriately with affected people
  • Identifying both positive and negative effects
  • Considering alternatives and mitigation
  • Recording how equality informed the final decision

Course Content

  • The Equality Act 2010 and Public Sector Equality Duty
  • The three aims of the general equality duty
  • Understanding due regard
  • Protected characteristics and different experiences
  • Evidence, data and engagement
  • Equality analysis and Equality Impact Assessment
  • Policy, service and workforce decisions
  • Applying the duty through practical scenarios

Learning Outcomes

By the end of the course, delegates should be better able to:

  • explain the purpose and three aims of the Public Sector Equality Duty;
  • recognise when equality considerations are relevant to organisational decisions;
  • use evidence and engagement to understand potential equality effects;
  • contribute more effectively to equality analysis and impact assessment;
  • identify common weaknesses in equality decision-making;
  • apply PSED principles more confidently within their own role.

Course Structure and Cost

All our courses are tailored to ensure the training reflects your organisation's goals, public functions and priorities.

Delivery Options

The course can be delivered face-to-face or online via Zoom or Teams.

Delegate Numbers

To support participation, discussion and interaction, we recommend the following group sizes per session:

  • Online sessions: we recommend up to 10 delegates, although we can accommodate up to 15 if required
  • Face-to-face sessions: we recommend up to 20 delegates, with larger groups available depending on the course and your requirements

Need to train a larger workforce? No problem. We regularly work with organisations that need to train larger numbers of employees. Where appropriate, training can be delivered across multiple sessions to ensure everyone receives the same high-quality, interactive learning experience. We can develop a delivery programme to suit your workforce size, locations and timescales.

Course Fees

  • £595 for a half-day session
  • £895 for a full-day session
  • Two half-day sessions delivered on the same day are charged at the full-day rate

Please note: the half-day rate is not always available for face-to-face sessions.

What our delegates say

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