Course Overview

This open training course provides a clear, non‑judgmental introduction to unconscious bias and how it operates in the workplace. Delegates will explore what unconscious bias is (and is not), how it influences decision‑making, and how it can undermine organisational goals, strategies and professional relationships.

Through examples, discussion and interactive exercises, delegates will increase their self‑awareness, learn new information, and get up to speed with the latest research on bias and inclusion.

• Understand how unconscious bias forms and operates
• Explore the latest research and evidence on bias
• Learn how bias affects organisational culture and outcomes
• Recognise subtle behaviours that reinforce inequality
• Increase self‑awareness and reflective practice
• Gain confidence to identify and challenge bias
• Develop practical actions to promote fairness and inclusion

Outline and Overview

This course explains how unconscious biases influence our decisions, interactions and professional relationships. Delegates will explore the Implicit Association Test (IAT), examine real‑world examples, and learn how to reduce bias to create more open, inclusive and effective organisations.

• What unconscious bias is — and what it is not
• Recognising natural biases that affect us all
• Understanding the Implicit Association Test (IAT)
• Creating a positive approach to difference
• Harnessing the benefits of diversity
• Identifying actions to promote equality and tackle discrimination
• Building confidence to address individual and organisational bias

This open course runs from 10.00 am to 3.30 pm and provides an informative, interactive session designed to help delegates become more aware, less biased and more inclusive.

Why Is It Important?

Unconscious or unintentional bias is widespread and often unrecognised. It can be based on outdated assumptions about race, disability, gender, age, sexuality, religion/belief and other characteristics. Bias may appear in language, behaviour or decisions that limit opportunities for talented individuals and prevent organisations from making the most of available skills.

This course helps delegates understand how bias affects recruitment, progression, teamwork and leadership — and how addressing bias supports better organisational outcomes.

Topics Covered

• The concept of unconscious bias
• Legal implications of bias in the workplace
• Understanding our own biases
• The business case for diversity
• Case studies and real‑world examples
• Effecting change within organisations
• Goal setting for individuals and teams

Learning Activities

• Pre‑course Implicit Association Test (IAT)
• Sharing real‑life examples of bias
• Guided discussion on key issues
• Group and individual practical activities
• Post‑course personal action planning

Additional content and examples can be customised for delegates attending the open course. EDUK facilitators will ensure the session is relevant, practical and engaging.

Proposed Outcomes

By the end of the training, delegates will:

• Be able to describe what unconscious bias is and how it operates
• Recognise bias in themselves and others
• Identify biased thinking and manage inappropriate behaviours
• Implement practical strategies to address subtle and unconscious bias
• Define stereotyping, assumptions, attitudes and prejudices
• Understand how these operate outside conscious awareness
• Describe real‑life case studies and examples
• Create an action plan to challenge bias at work

Who Should Attend?

This open course is suitable for anyone, as everyone has biases. We are all prone to misjudging people, jumping to conclusions and favouring some more than others — often without realising it.

Delegates will learn how to minimise the harmful effects of unconscious bias and will leave equipped with practical tools and strategies to promote fairness, inclusion and better decision‑making in the workplace.