Course Overview

Communities across the UK continue to experience periods of heightened racial tension, hate incidents and community unrest. These events do not remain outside the workplace — they affect staff, volunteers and service users before they arrive at work, while travelling, within communities and online.

Managers have a critical role in recognising when individuals are affected, responding appropriately, safeguarding wellbeing and creating environments where people feel psychologically safe.

This course equips leaders with practical skills to recognise the impact of racism beyond the workplace, respond confidently to disclosures, support wellbeing, fulfil safeguarding responsibilities and encourage active bystander behaviours that help create safer organisations and communities.

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Organisational Benefits

Following this programme organisations will be better equipped to:

• Support staff affected by racism experienced inside and outside work.
• Strengthen safeguarding arrangements for staff and service users.
• Improve manager confidence in responding to difficult conversations.
• Foster psychologically safe and inclusive workplaces.
• Promote active bystander behaviours across teams.
• Reduce the impact of racial trauma on wellbeing, engagement and retention.
• Demonstrate a visible commitment to equality, inclusion and employee welfare.

Course Outcomes

By the end of the course, delegates will be able to:

• Understand the impact of current community tensions and racist abuse on individuals.
• Recognise how racism experienced outside work can affect wellbeing, performance and safety within work.
• Understand their safeguarding responsibilities towards staff, volunteers and service users.
• Respond appropriately when someone discloses racist abuse or hate incidents.
• Apply trauma-informed and psychologically safe management approaches.
• Demonstrate effective active bystander leadership.
• Recognise when further safeguarding, wellbeing or specialist support is required.
• Develop practical actions that create safer and more inclusive teams.