LGBTQIA+ Awareness and Inclusivity Training

Interactive LGBTQIA+ inclusion training for organisations, building understanding, respectful communication and practical action across diverse identities.

LGBTQIA+ Awareness and Inclusivity Training Training Course

LGBTQIA+ Inclusion Training for Organisations

LGBTQIA+ people are not one homogeneous group. Experiences can differ according to sexual orientation, sex, gender reassignment, gender identity, race, disability, age, faith and other aspects of a person’s life. This course gives participants an accessible introduction to that diversity while focusing on respectful behaviour and practical organisational action.

Scenario: Misgendering a Colleague

A team member repeatedly uses the wrong pronouns for a colleague, insisting it is “too difficult to remember”. Delegates explore the impact of misgendering, how to intervene constructively & how to model inclusive language.

Scenario: Exclusion in Team Culture

During social conversations, LGBTQIA+ staff feel unable to share aspects of their lives due to jokes or assumptions. Learners examine subtle exclusion, microaggressions & ways to create safer, more respectful team environments.

LGBTQIA+ Course

About the Course

Through discussion, scenarios and reflective activities, delegates explore terminology, assumptions, barriers and the effects of exclusion. They consider how everyday communication, workplace culture, policies and services can support dignity and belonging.

The session distinguishes between inclusive language and the specific terminology used in equality law. It does not suggest that every identity represented by the LGBTQIA+ acronym is a separate protected characteristic under the Equality Act 2010.

This is the best option for organisations seeking a broad overview. For greater depth on sexual orientation, choose our LGB Inclusion and Sexual Orientation Awareness Training. For a specialist focus on trans inclusion, transition at work and gender reassignment protection, choose our Trans Inclusion and Gender Reassignment Awareness Training.

Course Content

  • What LGBTQIA+ means and why terminology changes
  • Sexual orientation, sex, gender reassignment and gender identity
  • Respectful language, names and pronouns
  • Identity, disclosure, privacy and confidentiality
  • Stereotypes, bias and intersectionality
  • Homophobia, biphobia, transphobia and other forms of exclusion
  • Relevant Equality Act 2010 protections
  • Challenging inappropriate behaviour safely and constructively
  • Inclusive communication, policies and service delivery
  • Allyship, accountability and practical next steps

Which course is right for us?

LGB Inclusion and Sexual Orientation Awareness
Best for focused learning about lesbian, gay and bisexual people, sexual orientation, homophobia, biphobia and heterosexism.

LGBTQIA+ Inclusion
Best for a broad introduction across diverse sexual orientations, trans inclusion and a wider range of LGBTQIA+ identities.

Trans Inclusion and Gender Reassignment Awareness
Best for greater depth on trans experiences, transition at work and the Equality Act protected characteristic of gender reassignment.

Training enquiry

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Understanding LGBTQIA+ Identities

Key concepts, terminology & the differences between sex, gender identity & sexual orientation.

Lived Experiences & Inequality

Exploring discrimination, marginalisation, barriers & the impact these experiences can have.

UK Law & Rights

An introduction to the Equality Act 2010, protected characteristics & forms of discrimination.

Bias, Assumptions & Microaggressions

How stereotypes, culture & social messages shape assumptions & behaviours.

Inclusive Language & Allyship

Building confidence with terminology, pronouns & constructive challenge.

Creating Inclusive Workplaces

Practical strategies for individuals, managers & organisations to embed LGBTQIA+ inclusion.

Learning Outcomes

  • Explain key terminology while recognising that language and individual preferences can vary.
  • Distinguish sexual orientation, sex, gender reassignment and gender identity.
  • Recognise stereotypes, assumptions and inappropriate behaviour.
  • Understand how relevant Equality Act protections apply without overstating the law.
  • Respond constructively to homophobic, biphobic and transphobic language or behaviour.
  • Consider the effects of intersectionality and differing lived experiences.
  • Identify practical ways to improve culture, communication, policies and services.

Who Should Attend?

This course is suitable for staff at all levels, including managers, HR and people professionals, equality leads, customer-facing teams, educators, health and care staff, and organisations beginning or refreshing their LGBTQIA+ inclusion work.

Benefits of Attending

Participants gain a shared foundation of knowledge, increased confidence in respectful communication and practical ideas for creating environments in which LGBTQIA+ people are treated fairly and with dignity.

Course Structure and Cost

All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.

Delivery Options

The course can be delivered face-to-face or online via Zoom or Teams.

Delegate Numbers
  • Online sessions: maximum of 15 delegates
  • Face-to-face sessions: recommended maximum of 20 delegates

Course Fees

  • £595 for a half-day session
  • £895 for a full-day session
  • Two half-day sessions delivered on the same day are charged at the full-day rate

Please note: the half-day rate is not always available for face-to-face sessions.

What our delegates say

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Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.

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