Equality, Diversity and Inclusion Training

Practical in-house Equality, Diversity and Inclusion training exploring discrimination, bias, protected characteristics and how to build fair, respectful and inclusive workplaces.

Diverse colleagues participating in equality, diversity and inclusion training

Equality, Diversity and Inclusion Training

Creating an inclusive workplace requires more than knowing the right terminology. It means understanding how people's identities, experiences and opportunities can be affected by discrimination, bias, assumptions and organisational practice. This course gives delegates a practical foundation in equality, diversity and inclusion and helps them understand what they can do to contribute to a fairer, more respectful and inclusive workplace.

In‑House vs Open Courses

In‑house courses are private sessions delivered exclusively for a group of people from your organisation, on a date that suits you, with the option to tailor the content to your staff and setting.

Open courses are public Equality and Diversity UK training dates that anyone can book onto, ideal when you only need training for one or two people.

Looking for an open training course?

What Does Equality, Diversity & Inclusion Mean in Practice?

Equality, diversity and inclusion are closely connected, but they are not the same thing. Understanding the difference helps us move beyond simply treating everybody identically and think more carefully about fairness, difference, participation and belonging.

Equality

Recognising that people may experience different barriers and ensuring that everyone has fair access to opportunities, support, services and treatment.

Diversity

Recognising and valuing the differences between people, including different identities, backgrounds, experiences, perspectives and ways of thinking.

Inclusion

Creating environments where people are respected, able to participate, have a voice and feel that they belong rather than simply being present.

From Good Intentions to Inclusive Behaviour

Most people do not deliberately set out to discriminate against or exclude others. However, our beliefs, values, assumptions and experiences can influence how we interpret situations, communicate with people and make decisions.

The course helps delegates consider the difference between intention and impact. Something may not have been intended to exclude or offend, but that does not necessarily mean it had no negative impact.

Effective EDI practice involves developing the awareness to notice potential barriers and inappropriate behaviour, the confidence to question assumptions and the willingness to consider what we can do differently.

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Understanding the Equality Act 2010

The Equality Act 2010 provides an important legal framework for equality in Great Britain. The course introduces delegates to the nine protected characteristics and helps them understand how discrimination can occur in workplace situations.

Protected Characteristics

Understand the nine protected characteristics and why equality law protects people from discrimination connected with particular aspects of identity and experience.

Recognising Discrimination

Explore different forms of discrimination and consider how unfair treatment, disadvantage, harassment or exclusion may arise in workplace situations.

Putting It Into Practice

Consider how equality responsibilities connect with everyday behaviour, communication, decision-making and organisational practice.

Beliefs, Bias, Stereotypes & Assumptions

We all develop beliefs, attitudes and assumptions through our experiences and the world around us. These can influence how we perceive other people — sometimes without us recognising that this is happening.

Delegates explore how stereotypes and assumptions can affect interactions and decisions, and why developing greater self-awareness is an important part of inclusive practice.

Being Inclusive Does Not Mean Being Bias-Free

The aim is not to pretend that we never make assumptions. It is to become more aware of them, question them and reduce the likelihood that they influence how other people are treated or the opportunities they receive.

Recognising & Challenging Inappropriate Behaviour

Inclusive workplaces depend not only on how we behave ourselves, but also on what happens when we witness language, behaviour or decisions that may exclude, stereotype or disadvantage somebody else.

The course helps delegates consider practical ways to respond without assuming that challenging something always requires confrontation.

Recognise

Notice inappropriate language, stereotypes, assumptions, exclusion and behaviours that may undermine dignity, equality or inclusion.

Respond

Develop different ways of questioning or challenging behaviour depending on the situation, relationship, context and level of risk.

Support

Consider how to support colleagues affected by inappropriate behaviour and when concerns may need to be raised or addressed more formally.

What Does the Course Cover?

Equality & Discrimination

  • Equality, diversity and inclusion – what they mean and why they matter
  • The Equality Act 2010
  • The nine protected characteristics
  • Different forms of discrimination
  • Individual and organisational responsibilities
  • Recognising barriers to equality

Beliefs, Attitudes & Behaviour

  • How beliefs, values and attitudes can influence behaviour
  • Bias, stereotypes and assumptions
  • Intention and impact
  • Empathy and different lived experiences
  • Recognising the value of difference
  • Respectful and inclusive communication

Inclusive Workplace Behaviour

  • Appropriate and inappropriate language and behaviour
  • Recognising exclusion and unfair treatment
  • Challenging inappropriate behaviour
  • Supporting colleagues
  • Creating respectful workplace relationships
  • Promoting inclusion in everyday interactions

Turning EDI Into Practice

  • What good EDI practice looks like
  • Supporting fair recruitment, retention and progression
  • Recognising organisational barriers
  • Sharing and developing practical examples of good practice
  • Individual responsibility for inclusion
  • Identifying practical actions for positive change

Learning Outcomes

By the end of the course, delegates should be better able to:

  • explain the meaning of equality, diversity and inclusion and why each matters
  • identify the nine protected characteristics within the Equality Act 2010
  • recognise different forms of discrimination and inappropriate workplace behaviour
  • consider how beliefs, values, stereotypes and assumptions may influence behaviour and decisions
  • recognise the difference between intention and impact
  • respond more confidently when they witness inappropriate or exclusionary behaviour
  • understand their individual responsibility for contributing to equality and inclusion
  • identify practical ways of contributing to a fairer, more respectful and inclusive workplace

Who Should Attend?

This course provides a practical foundation in equality, diversity and inclusion and is suitable for people at all levels of an organisation.

It can be particularly valuable for:

  • employees and frontline staff
  • managers, supervisors and team leaders
  • HR and People professionals
  • volunteers and trustees
  • equality, diversity and inclusion champions
  • staff working directly with customers, patients, service users or communities
  • anybody who wants to strengthen their understanding of EDI and their role in creating an inclusive workplace

No previous EDI training is required. The course can be tailored to reflect your organisation, workforce, sector, policies and equality priorities.

What Can This Training Help Your Organisation Achieve?

Greater Awareness

Give employees a shared foundation for understanding equality, discrimination, diversity and inclusion.

More Confident Conversations

Help people develop the language and confidence to discuss EDI, question assumptions and respond to inappropriate behaviour.

More Inclusive Practice

Encourage delegates to translate learning into everyday behaviour, decisions, relationships and organisational practice.

Course Structure and Cost

All our courses are tailored to ensure the training reflects your organisation, sector, workforce and equality priorities.

Delivery Options

The course can be delivered face-to-face or online via Zoom or Teams.

Delegate Numbers

To support participation, discussion and interaction, we recommend the following group sizes per session:

  • Online sessions: we recommend up to 10 delegates, although we can accommodate up to 15 if required
  • Face-to-face sessions: we recommend up to 20 delegates, with larger groups available depending on the course and your requirements

Need to train a larger workforce? No problem. We regularly work with organisations that need to train larger numbers of employees. Where appropriate, training can be delivered across multiple sessions to ensure everyone receives the same high-quality, interactive learning experience. We can develop a delivery programme to suit your workforce size, locations and timescales.

Course Fees

  • £595 for a half-day session
  • £895 for a full-day session
  • Two half-day sessions delivered on the same day are charged at the full-day rate

Please note: the half-day rate is not always available for face-to-face sessions.

What our delegates say

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Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.

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