Course Overview

This programme provides a clear, non‑judgmental introduction to unconscious bias, how it operates in the workplace, and how it can undermine organisational goals. Delegates will explore what unconscious bias is (and is not), increase self‑awareness, and learn how bias affects decision‑making, behaviour and professional relationships.

• Understand how unconscious bias forms and operates
• Explore the latest research and evidence on bias
• Learn how bias affects organisational culture and outcomes
• Increase self‑awareness and reflective practice
• Recognise subtle behaviours that reinforce inequality
• Gain confidence to identify and challenge bias
• Develop practical actions to promote fairness and inclusion

Outline and Overview

This course explains how unconscious biases influence our decisions, interactions and professional relationships. Through examples, discussion and interactive exercises, delegates will learn how to reduce bias, improve decision‑making and contribute to a more inclusive workplace.

• What we mean by unconscious bias
• Recognising natural biases that affect us all
• Creating a positive approach to difference
• Harnessing the benefits of diversity
• Understanding the Implicit Association Test (IAT)
• Identifying actions to promote equality and tackle discrimination
• Building confidence to address individual and organisational bias

This course offers an informative and interactive session designed to help delegates become more aware, less biased and more inclusive in their everyday practice.

Why Is It Important?

Unconscious or unintentional bias is widespread and often unrecognised. It can be based on outdated assumptions about race, disability, gender, age, sexuality, religion/belief and other characteristics. Bias may appear in language, behaviour or decisions that limit opportunities for talented individuals and prevent organisations from making the most of available skills.

This course helps delegates understand how bias affects recruitment, progression, teamwork and leadership — and how addressing bias supports better organisational outcomes.

The Approach

Delegates will explore real examples of unconscious bias and learn how it affects business decisions, workplace culture and professional relationships. The course provides statistics, insights, practical tips and guidance to help delegates become more aware and more inclusive.

Facilitated discussion will support improvements to policies, processes, procedures and practice. Delegates will leave with clear ideas and practical action points for reducing bias in their workplace.

Topics Covered

• The concept of unconscious bias
• Legal implications of bias in the workplace
• Understanding our own biases
• The business case for diversity
• Case studies and real‑world examples
• Effecting change within organisations
• Goal setting for individuals and teams

Learning Activities

• Pre‑course Implicit Association Test (IAT)
• Sharing real‑life examples of bias
• Guided discussion on key issues
• Group and individual practical activities
• Post‑course personal action planning

Additional content and examples can be customised for your organisation. The EDUK development team will discuss this with you prior to delivery to ensure the best fit.

Proposed Outcomes

By the end of the training, delegates will:

• Be able to describe what unconscious bias is and how it operates
• Recognise bias in themselves and others
• Identify biased thinking and manage inappropriate behaviours
• Implement practical strategies to address subtle and unconscious bias
• Define stereotyping, assumptions, attitudes and prejudices
• Understand how these operate outside conscious awareness
• Describe real‑life case studies and examples
• Create an action plan to challenge bias at work

Who Should Attend?

This course is suitable for everyone. All individuals have biases, and we are all prone to misjudging people, jumping to conclusions and favouring some more than others — often without realising it.

Delegates will learn how to minimise the harmful effects of unconscious bias and will leave equipped with practical tools and strategies to promote fairness, inclusion and better decision‑making in the workplace.